Hapag-Lloyd

Preparing your journey

Follow yourcargo.

One container, Hamburg to Santos. Choose your services and watch the journey change. On the way, look under the hood at FIS3, the system behind our digital solutions.

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On your journey
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Your journey
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Fuels
FIS2 SkyscraperThe core of Hapag-Lloyd

On a ship, it is like this

The lit building is part of the FIS3 smart city. The orange line shows how it connects to your cargo.

Your journey, complete.

Delivered in Santos

0digital tools on your journey
0FIS3 buildings found
Open the Online Business Suite

Your digital toolkit, step by step

Every tool along the journey, in the order you need it. Available online, in the Mobile App, via EDI or API.

Get started

One login for everything, plus help whenever you need it.

From skyscraper to smart city

FIS is the core platform behind your shipments. Its face changed from the black screen of FIS1 to the desktop of FIS2 and the web of FIS3. Now its foundation changes too: from one tightly integrated tower to a smart, connected city on a modern cloud architecture.

Watch the full FIS3 story

    Questions

    Do I need a separate login for each tool?

    No. The Online Business Suite brings the digital tools together behind one login, for shippers, forwarders and consignees.

    Can I add services after booking?

    Yes. Additional Services such as Ship Green, Cargo Shield or Additional Freetime Destination can be added after booking, also while your ship is under way.

    Is the electronic Bill of Lading legally valid?

    Yes. The eBL has the same legal validity as paper. You choose IQAX, WaveBL or Galileo in your shipping instructions.

    Can I use the data in my own systems?

    Yes. Register yourself on the API Portal and bring tracking, schedules and Live Position into your TMS or ERP.

    What does FIS3 change for me?

    You keep using the digital tools you know. The aim of the new architecture is consistent data that is available earlier, and new features that reach you sooner.